Which remote control should I buy for my gate or garage door?

Article published on 10 March 2023.

Do you have a remote control that has reached the end of its useful life and you would like to buy another one but you don't know what to buy for your motorised gate or garage door? In this guide, we'll take you through the simple steps to order the remote control you need.

First of all: If you live in a condominium

If you are concerned by this preliminary step, then beware: You cannot buy a new remote control and program it yourself! Only the syndic (or property manager) is able to do this.

All you have to do is contact him to buy a new remote control.

If you are a homeowner, here are the steps to follow:

Step 1: Determine the brand of your remote control

This is because you risk buying a remote control that is not compatible if the brand is not the same. If you don't know the brand and the inscription has been removed from your original remote control, you can find it on the receiver (or control unit) or, if applicable, on the motorisation.

If you really can't find the brand, you have several options:
- Go to a specialised forum to have your remote control recognised with a photo ;
- Turn to a universal remote control (see alternative step below).

Step 2 : Find the model name and frequency

It is imperative to know the model of your remote control, because buying a beeper of the same brand is not enough. However, it will not be so difficult to find the model as you already know the brand. An Internet search on the brand's transmitters will allow you to identify yours without too much difficulty.

The frequency is also essential to know, as some brands may offer two models that look exactly the same, but operate on two different (and therefore incompatible) frequencies!

In most cases, the distinction will be made either by colour (as is the case with Erreka remotes) or by the model name. For example, FAAC offers two models, TM2 433 DS and TM2 868 DS, which look exactly the same, but as the name suggests, one works in 433 Mhz and the other in 868 Mhz.

That is why it is important to know these two data. The frequency used is probably available on the receiver if it is not written on your original remote control.

If you have this remote control, which exists in several frequencies, it is necessary to know which one you have and the exact model.

Step 3: Buying and receiving the remote control

Once you have completed the previous two steps, you will know which remote control to buy. To do this, choose a trusted site that has a relatively complete product page, which provides you with the information you need and which specifies in advance whether or not it includes instructions, batteries and other accessories.

In the case of FAAC and Erreka, many people order the wrong frequency remote control on Amazon because, apart from the visual, the product pages lack information.
This lack of information can be confusing as people may imagine that a gate/garage remote control is universal or compatible when it is not.

On Domobip, in addition to offering rich and relevant information, we ask customers to choose their frequency for models that offer several. This encourages them to check which model to order and always receive the one that will give them satisfaction.

Avoid relying too much on retraction as most internet sellers will not pay for the return postage.

Domobip is one of the few online shops where you will be able to buy the right product for your needs thanks to information-rich pages.

Alternative solution: The universal remote control

The universal remote control can be an excellent way to get a remote control that will work with your motorisation. However, care must be taken as universal does not necessarily mean compatible with all existing remote controls for doors and gates.

For example, the universal remote controls offered on Domobip are only compatible with most rolling code transmitters and with a frequency of 433.92 Mhz and 868.35 Mhz.
In short, they are incompatible with remote controls with switches, those with a different frequency and those with their own technology (Hormann BiSecur - BS remote controls, v2 Royal or Personal Pass transmitters, etc.).

To avoid mistakes, again avoid product pages that lack information and concentrate on those that offer a list or file with all compatible models.

If you are interested in universal products, we invite you to visit here !