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Privacy Policy – domobip.com
Last updated: 15.04.2024
At Domobip, we are committed to protecting your personal data and respecting your privacy. In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and French Law No. 78-17 of 6 January 1978 as amended, this privacy policy aims to clearly inform you how your data is collected, used, and protected when you use our website www.domobip.com.
1. Who are we?
The website domobip.com is published by:
- VOGA COM - 12 rue des Ginkgo Biloba, ZA d’Epaville, 76290 Montivilliers - FRANCE
- SIRET: 829 188 416 00012
- Email: contact.vogacom@gmail.com
- Data controller: Mr. Stéphane LE COLEN
2. Legal basis
According to Article 6 of the GDPR, the data processing carried out on our website is based on the following legal grounds:
- Consent (contact forms, newsletter, cookies) – Article 6.1.a
- Performance of a contract (orders, delivery, invoicing) – Article 6.1.b
- Legal obligation (accounting, taxation) – Article 6.1.c
- Legitimate interest (traffic analysis, service improvement, fraud prevention) – Article 6.1.f
3. Categories of data collected
- a) Identification data: first name, last name, email address, phone number, company name, position, SIRET
- b) Browsing data: IP address, browser type, pages visited, duration, geographic origin
- c) Contractual and commercial data: orders, quotes, billing history, after-sales records
- d) Marketing data: newsletter subscription, marketing preferences
- e) Data from forms: messages sent through the contact form, live chat or phone communications
4. Purpose of processing
- Customer relationship management (responding to inquiries, quotes, orders, after-sales service)
- Contract execution (billing, delivery)
- Marketing (promotional emails with prior consent)
- Website traffic analysis (audience measurement cookies)
- IT security (detection of suspicious or fraudulent activity)
- Legal obligations (accounting records, document retention)
5. Data recipients
The data collected is intended solely for Domobip and its authorized technical service providers, including for hosting, email delivery, payment solutions, or CRM management.
Recipients may include:
- Hosting: OVHcloud (France)
- Email/Newsletter management: MailChimp
- Online payment: PayPal, Crédit Agricole
These providers act on behalf of Domobip and do not use your data for their own purposes. In the case of transfers outside the European Union, appropriate safeguards are implemented in accordance with Articles 44 to 50 of the GDPR (standard contractual clauses, adequacy decisions, etc.).
6. Data retention period
| Data type | Purpose | Legal basis | Retention period |
|---|---|---|---|
| First name, last name, email | Responding to your inquiries | Consent | 3 years after last contact |
| Order data (contact, billing) | Contract execution, accounting | Contract + legal obligation | 10 years |
| IP address, browsing | Statistics, security | Legitimate interest | 13 months |
| Email (newsletter) | Sending promotional content and updates | Consent (opt-in via checkbox) | Until you unsubscribe |
7. Your rights
In accordance with Articles 12 to 22 of the GDPR, you have the following rights:
- Right of access – to know what data we hold and obtain a copy (Art. 15)
- Right to rectification – to correct inaccurate or incomplete data (Art. 16)
- Right to erasure – to have your data deleted in certain cases (Art. 17)
- Right to restriction – to temporarily block processing (Art. 18)
- Right to object – to processing, particularly for marketing (Art. 21)
- Right to data portability – to receive your data in a structured, readable format (Art. 20)
- Right to withdraw consent at any time (Art. 7.3)
You may also lodge a complaint with the CNIL: www.cnil.fr